1. Introduction Customer service is very important to all of us at Mortgage Solutions Finders, Inc. ("we," "us," or "our"). As we continue to improve and expand our services, we recognize our customers’ need and desire to preserve their privacy and confidentiality. Safeguarding our customers’ privacy is our top priority. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information.

The following Privacy Policy affirms our continued efforts to safeguard customer information and explains how we collect, use, disclose, and protect your information when you visit our website at https://msflendinginc.com/, use our services, or communicate with us, including via SMS/text messaging. By using our website or services, or by submitting data on our website, you are providing explicit consent to the transmission of data collected and agree to the terms of this Privacy Policy.

2. Information We Collect We gather nonpublic personal information about our customers as may be necessary to conduct business. We collect this information from the following sources:

• Information you provide: We receive information on applications or other forms, over the telephone, in face-to-face meetings, via the Internet, or when you opt-in to SMS/text messaging. Examples include your name, address, telephone number, email address, social security number, credit history, and other financial information.

• Information about your transactions: We collect data regarding your transactions with us or others, such as payment histories, account balances, and account activity.

• Information from consumer reporting agencies: We receive data from credit bureaus, which may include your credit score, credit reports, and other information relating to your creditworthiness.

• Information from employers and others: We may verify information you have given to us by contacting third parties, such as employers, to verify employment, income, or deposits.

• Automatically Collected Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, pages visited, referring URL, and time spent on our site using cookies and similar tracking technologies.

3. How We Use Your Information We use the information we collect to:

• Process applications, conduct business, and provide the services you have requested.

• Respond to your inquiries and provide customer support.

• Schedule and confirm appointments or consultations.

• Send appointment reminders, service updates, promotional offers, and marketing messages via SMS/text message (with your explicit consent).

• Send account verification and two-factor authentication (2FA) codes via SMS/text message.

• Improve our website, services, and overall customer experience.

• Comply with legal and regulatory obligations.

4. SMS/Text Messaging Privacy This section applies specifically to our SMS/text messaging program and describes how we handle your information when you opt in to receive text messages from Mortgage Solutions Finders, Inc.

• 4.1 Opt-In and Consent: You may opt in to receive SMS/text messages by providing your mobile phone number and checking the consent checkbox on our contact page at msflendinginc.com/contact-us

• . By opting in, you consent to receive recurring automated conversational, informational, marketing, and verification (2FA) text messages from us. Consent is not a condition of purchasing any goods or services.

• 4.2 Types of Messages: You may receive inquiry follow-ups, appointment reminders, customer support updates, promotional offers, and account verification (2FA) messages.

• 4.3 Message Frequency: Message frequency varies based on your interactions with us. We do not send an unlimited or excessive number of messages.

• 4.4 Message and Data Rates: Your mobile carrier's standard messaging and data rates apply. Mortgage Solutions Finders, Inc. is not responsible for any charges from your carrier.

• 4.5 Opt-Out Instructions: You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. To opt back in, reply START, or re-submit the consent form on our website.

• 4.6 Help: For help, reply HELP to any message you receive from us, or contact us at info@msflendinginc.com.

• 4.7 Mobile Information Sharing: We will not share your mobile information with third parties for promotional or marketing purposes. We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/text messaging program. We may share your Personal Data with telecommunication vendors who strictly assist us in the delivery of text messages; these providers are contractually required to protect your information and may not use it for their own purposes.

• 4.8 Carriers and Compatibility: Our SMS program is available on all major U.S. carriers. Carriers (including T-Mobile) are not liable for delayed or undelivered messages.

5. Information We Disclose & Share Your personal information will only be retained for the purpose of providing you with our response to your query or conducting requested business. It will not be made available to any third party except:

• As necessary to be disclosed to any related entity for the purpose intended.

• To service providers (e.g., web hosting, CRM, and messaging delivery vendors) who are contractually obligated to use your information only for the purposes for which it was disclosed.

• As required to be disclosed under law, regulation, legal process, or government request.

• In connection with a merger, acquisition, or sale of business assets.

We do not sell your personal information to third parties.

6. Data Security We treat data as confidential within our firm and require strict adherence from all our employees to data protection and our confidentiality policies. We implement reasonable administrative, technical, and physical security measures to protect your nonpublic personal information from unauthorized access or disclosure. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to your queries, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

8. Your Rights Depending on your location, you may have the right to access, correct, or request deletion of your personal information, as well as the right to opt out of marketing communications or SMS/text messages (reply STOP at any time). To exercise these rights, contact us at info@msflendinginc.com.

9. Children's Privacy Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will promptly delete it.

10. Third-Party Links All visitors should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

11. Changes to This Privacy Policy We reserve the right to amend (that is, add to, delete, or change) the terms of this Privacy Statement from time to time. The revised policy will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Mortgage Solutions Finders, Inc.

Phone: 877-770-5674

Email: info@msflendinginc.com